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Velodome on Google

Filip UrbiApril 2024 - Velodome Berchem

Professional approach, customer-focused. The friendly staff make you feel they have your best interests at heart. When problems arise, we look for a solution together where Velodome doesn't rip their trousers and I don't feel myself put in the pocket 🙂 After annual maintenance, my bike looks like new! Time to order my next stromer bike (from velodome of course). Keep up the good work.

Jef WaesApril 2024 - Velodome Berchem

Top service! Walked in to inflate my tyres, found that one needed replacing. Never done anything like this myself before, but luckily I could count on a crash course and assistance from the enormously helpful staff. Highly recommended!

Stefanie Van EsbroeckJanuary 2024 - Velodome Beveren

Service has improved remarkably. Last year, you couldn't get hold of anyone on the phone, making an appointment didn't work, and the staff were unfriendly and absolutely unmotivated. Since a few months, the turnaround has started. People answer when you call, you are helped very quickly and the staff are very friendly and helpful. What a transformation, keep up the good work! I was about to go to another shop, but thanks to the recent positive experience, I will definitely come back.

Rudy MeurrensNovember 2023 - Velodome Tienen

If you are looking for a bicycle shop where professionalism, customer-friendliness and helpfulness prevail, look no further because at Joeri and Ludo of the Velodome Tienen you have come to the right place. They always provide the best and a quick solution.
Definitely recommended! Rudy

JoerieNovember 2023 - Velodome Tienen

Very pleasant welcome by the sales team and workshop at Joeri's place. I had scheduled a major maintenance for my 'Riese-Muller supercharger 1' last Friday and expected parts to be ordered. I called the workshop and was immediately allowed to drop by for a diagnosis on Wednesday. Joeri the technician ordered the necessary pieces plus made a price estimate~. On Friday itself, the bike was repaired and my bike was maintained tip-top. I asked if they could top it up and this was no problem at all. I want to indicate here that the service here is top notch. I can recommend anyone who has a speed pedelec/mtb/e-bike/cycling bike to take this repair place. Friendly welcome/top mechanic and top service! Keep up the good work!

Nathalie & Ben BoonMarch 2024 - Velodome Aarschot

A few weeks ago, I brought my son's MTB and my race bike into the Bicycle Factory for repairs to a shifter (MTB) and a gear cable (race). This was all fixed just fine. I also got a call from the mechanic that the chain and cassette on the MTB was worn out. However, I wanted to replace this myself. Started working on it myself this weekend and, of course, couldn't get the cassette off. Just phoned them and they let me pop in quickly. Thanks in advance for the, in my opinion, super good service!

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